Before opening a spa salon, you should consider its concept, think of how it will be different from competitors, how attractive it will be to the customers, in what direction it will work. The details play a huge role here. So what are the details you should consider when opening spa? In this post you will find the answer to this question!
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The main thing in the work of the spa salon is correct and competent concept, as well as a good business plan, well-trained professionals, well-constructed SPA menu and clear HR management system.
Also be sure to have a competent approach to your customers!
Required “kit” for a good SPA-Salon:
- it should have a reception area, waiting area and relaxation area, separated from each other;
- personal lockers;
- phyto-bar with a kitchen, where you will cook healthy food for visitors;
- beauty zone (place where hairdressers, makeup artists, masters of manicure and pedicure work);
- commercial area, where customers сan buy body care products;
- spa-menu with a list of all the services provided;
- spa-menu with a list of massage services;
- changing rooms, showers;
- bathrobes, towels, slippers;
- technical premises.
There is also a “recommended kit”:
- sauna complex (Finnish sauna, steam bath, Turkish bath, etc.);
- hydrotherapy (therapeutic showers, pool);
- exotic massages and spa treatments.
But even “filling” your spa with all of the above, without creating and maintaining a special warm atmosphere you spa salon is not ready to welcome visitors. It is important that you and all your stuff were able to provide a sincere care about each visitor and an atmosphere of relaxation.
Turn to the services of a competent designer who will help you create a homely atmosphere in the salon. It is important that customers wanted not only to get some salon procedures, but also to have a rest, to have a chat with their friends or just enjoy a quiet moment with tasty and healthy tea. And remember – hospitality in your spa salon should be “polished” to perfection!
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